Customer tools
READY TO GET STARTED?
Introducing the new customer portal:
Your partnership with United Diesel Inc is about to become so much easier. Let us know you want access to your portal, and we will send you an email with your unique portal website.
Once inside, navigate to help & training to start learning!
(opens in a new tab)Customer Service Portal Features
Manage Users Permission
Set permissions for everything from receiving invoices & statements to estimates
Easy-to-manage contact list
Track Preventive Maintenance & Monitor Upcoming Inspections
Monitor when PMs are due
Track which units have completed DOT inspections
Maximize unit uptime with preventive repairs & inspection accountability
View & Pay Invoices
Keep track of your paid & unpaid invoices
Easily view repairs & labor for each invoice
Create statements as needed within invoices
Authorizes Estimates
View authorizations waiting for approval
Authorize repairs & parts via electronic signature
Speed up repairs without picking up the phone
Catalog Your Units
Global view of each unit’s VIN, year, make, & model
Track the location of each unit
Manage each vehicle independently or in aggregate with the fleet report
Schedule & Monitor Work
Select the unit & contact person for repair
Input the problem(s), urgency & photos if needed
Schedule the repair
How Does This Help Your Fleet?
The Power Of The Customer Portal
- Submit service requests
- View & authorize estimates & invoices
- Monitor repair status & track history
- Manage DOT & preventive maintenance schedules
What's The Impact On Your Fleet?
- Faster & more transparent repairs
- Accurately create inspection & repair budgets
- Improved unit uptime & revenue
How Much Do You Pay?
- Nothing! It’s completely free
- There will never be a cost associated with using
your customer portal
Contact United Diesel
Feel free to ask us if you need help
building out your portal.