Customer tools
READY TO GET STARTED?Customer Service Portal Features
![Image](https://uniteddieselnc.com/wp-content/uploads/2023/08/1-1.jpg)
Manage Users Permission
Set permissions for everything from receiving invoices & statements to estimates
Easy-to-manage contact list
![Image](https://uniteddieselnc.com/wp-content/uploads/2023/08/Sharpen-1.jpg)
Track Preventive Maintenance & Monitor Upcoming Inspections
Monitor when PMs are due
Track which units have completed DOT inspections
Maximize unit uptime with preventive repairs & inspection accountability
![Image](https://uniteddieselnc.com/wp-content/uploads/2023/08/Sharpen-2.jpg)
View & Pay Invoices
Keep track of your paid & unpaid invoices
Easily view repairs & labor for each invoice
Create statements as needed within invoices
![Image](https://uniteddieselnc.com/wp-content/uploads/2023/08/4.4.jpg)
Authorizes Estimates
View authorizations waiting for approval
Authorize repairs & parts via electronic signature
Speed up repairs without picking up the phone
![Image](https://uniteddieselnc.com/wp-content/uploads/2023/08/5.5.jpg)
Catalog Your Units
Global view of each unit’s VIN, year, make, & model
Track the location of each unit
Manage each vehicle independently or in aggregate with the fleet report
![Image](https://uniteddieselnc.com/wp-content/uploads/2023/08/6.6.jpg)
Schedule & Monitor Work
Select the unit & contact person for repair
Input the problem(s), urgency & photos if needed
Schedule the repair
How Does This Help Your Fleet?
The Power Of The Customer Portal
- Submit service requests
- View & authorize estimates & invoices
- Monitor repair status & track history
- Manage DOT & preventive maintenance schedules
What's The Impact On Your Fleet?
- Faster & more transparent repairs
- Accurately create inspection & repair budgets
- Improved unit uptime & revenue
How Much Do You Pay?
- Nothing! It’s completely free
- There will never be a cost associated with using
your customer portal
Contact United Diesel
Feel free to ask us if you need help
building out your portal.