Customer tools

expedited transportation services

Introducing the new customer portal:

Your partnership with United Diesel Inc is about to become so much easier. Let us know you want access to your portal, and we will send you an email with your unique portal website.

Once inside, navigate to help & training to start learning!


Customer Service Portal Features


Manage Users Permission

Set permissions for everything from receiving invoices & statements to estimates

Easy-to-manage contact list


Track Preventive Maintenance & Monitor Upcoming Inspections

Monitor when PMs are due

Track which units have completed DOT inspections

Maximize unit uptime with preventive repairs & inspection accountability


View & Pay Invoices

Keep track of your paid & unpaid invoices

Easily view repairs & labor for each invoice

Create statements as needed within invoices


Authorizes Estimates

View authorizations waiting for approval

Authorize repairs & parts via electronic signature

Speed up repairs without picking up the phone


Catalog Your Units

Global view of each unit’s VIN, year, make, & model

Track the location of each unit

Manage each vehicle independently or in aggregate with the fleet report


Schedule & Monitor Work

Select the unit & contact person for repair

Input the problem(s), urgency & photos if needed

Schedule the repair

How Does This Help Your Fleet?

The Power Of The Customer Portal

  • Submit service requests
  • View & authorize estimates & invoices
  • Monitor repair status & track history
  • Manage DOT & preventive maintenance schedules

What's The Impact On Your Fleet?

  • Faster & more transparent repairs
  • Accurately create inspection & repair budgets
  • Improved unit uptime & revenue

How Much Do You Pay?

  • Nothing! It’s completely free
  • There will never be a cost associated with using
    your customer portal

Contact United Diesel

Feel free to ask us if you need help
building out your portal.

514 Mattress Factory Rd
Mebane, NC 27302

(919) 563-8840